SHIPPING:

Most orders for single items ship within 2 - 5 business days, imprinted or engraved orders typically require 5 to 7 business days.  Unless other arrangements are made, shipping will be by UPS Ground, or 3 Day Express, when selected.  If you need to make special shipping arrangements, please e-mail us.  If an e-mail address has been provided, you will be notified when your account is charged.  


SHIPPING RATES: 

FOR WORLD GLOBES & OTHER SELECTED ITEMS
(Shipping rates are quoted on a case by case basis on most customized or personalized items).

UPS GROUND:  $6.95 PLUS $1.00 PER POUND

EXPRESS: $20.00 per item + $3.00 per lb. (Ships next business day via UPS or FedEx 3 Day, limited to stock on hand)
(Not available on all models.)

OVERNIGHT:  AVAILABLE ONLY FOR MODELS IN STOCK, CALL TO INQUIRE.
 


International Shipping of globes is not available at this time.


PRIVACY POLICY:

It is the policy of "1-World" to keep all collected information about customers and visitors confidential.  We will never sell or share information about individuals with anyone. 
 


SECURITY:

"1-World" uses AuthorizeNet, the world's largest internet credit card authorization service.  Our secure server uses state-of-the-art encryption technology (the same technology that is used by the U.S. military) to insure secure online transactions.  If you have a general objection to submitting orders online, click here to use our mail-in order form.


RETURN POLICY: 

30 Day Satisfaction Guarantee - We will be pleased to arrange a return, exchange or replacement for any product with which our customer is dissatisfied. Returns due to manufacturer's defect or damage will be fully refunded, including shipping and handling fees. Returns due to reasons other than defect or damage will be refunded, minus shipping and handling fees and must be shipped to return address provided, at customers expense. Imprinted merchandise or custom orders are not returnable unless due to manufacturer’s defect.  1-World must be notified within 3 days of receipt of item of any defects on customized items. We strongly urge customers who are shipping a return at their own expense to ship via UPS or FedEx and please insure your return, as we are not responsible for return shipping damages or loss. Returns must be received in original (new) condition and packaging. We must be notified within 30 days of shipping date of the item to authorize and process a return. Requests to return an item after 30 days of shipping date will be refused. Please call toll-free: (877) 884-2402 or e-mail returns@1worldglobes.com to arrange a return. Please be prepared to provide customer name, order number, and reason for return. Refunds will be applied only to the original customer's account used for the original purchase. Unauthorized returns will be refused. In the event that your shipment arrives with damage due to shipping, you must contact the shipping company or 1-World customer service within 14 days of delivery.

CANCELLATION POLICY:

Please call (877)884-2402 to arrange a cancellation of an order that's underway. While we will attempt to halt the processing of your order, orders that have already shipped cannot be cancelled. Customized orders cannot be cancelled.

NON-RETURNABLE ITEMS:

The following items are not returnable: Inflatable items; chocolate items; jewelry; custom, customized, personalized or engraved items.